Inbox
Every conversation in one place. Each has an owner and a status, and notes stay with the customer.
WhatsApp Business platform
Every WhatsApp conversation, one team inbox
Your team sees every customer message, knows who owns the reply, and never loses a conversation between phones.
- One number, your whole team
- Templates, campaigns and automation
- Arabic and English interface
The product
What your team sees in Washeej
The inbox, campaigns and reports, exactly as your team sees them every day.
Features
What your team gets done with Washeej
Campaigns
Send approved templates to your customer lists and follow the results of every campaign in one view.
Automation
Build automated flows for welcome messages, follow-ups and common enquiries.
Team
Roles and permissions decide who sees conversations, who replies and who manages numbers.
Reports
How conversations, agents and campaigns performed over any period you choose.
How it works
Up and running in three steps
Connect your number
A Cloud API number, or your current number by scanning a QR code from your phone.
Add your team
Invite your agents, set their roles and share conversations between them.
Reply and send
Answer customers from one inbox, send campaigns and follow the results in reports.
Industries
Teams that run their business on WhatsApp
Retail and orders
Order, delivery and exchange questions in one inbox, with order updates sent to customers as approved templates.
Customer support
Every support request has an owner, and whoever picks up the conversation next sees the full context.
Sales follow-up
Follow quotes and opportunities with the full conversation history, and remind customers at the right moment.
Hospitality and bookings
Bookings and questions on one number that reaches the right person, with confirmations sent to guests automatically.
Integrations
Connect Washeej to your systems
Send WhatsApp messages from your CRM or online store, and receive replies in your systems the moment they arrive.
- Send messages and templates from your systems
- Receive messages and events through webhooks
- An access key per application with defined permissions
Connecting
Connect your number the way that fits your business
Cloud API number
For businesses that want approved templates, campaigns and integrations.
Coexistence
Keep using the WhatsApp Business app as usual while your team handles the same business number through Washeej, where supported.
Device number (QR)
Link your current number by scanning a QR code and start replying from the inbox in minutes.
Not sure which fits your business? We will help you choose when you request a quote. Request a quote
Control
Clear permissions, separate data
Team roles
Viewer, agent and supervisor, each seeing and doing only what their work requires.
Separate data
Each workspace's data is kept separate, and only your team can reach it.
A record of every conversation
Who took the conversation, when it was answered and which notes were added.
Arabic and English
The platform works in both languages, and we answer support requests during business hours.
Pricing
Get a quote that fits your business
Tell us how many numbers, how many team members and roughly how many messages, and we reply with a clear quote.
- Numbers and their type
- Team members
- Message volume
FAQ
Questions before you start
What is Washeej?
A platform for running WhatsApp Business conversations: a shared team inbox, templates and campaigns, automation, reports and an API to connect your systems.
Do I need a new number?
No. Link your current number by scanning a QR code, or use a Cloud API number. We help you choose the right option when you start.
Can several agents work on the same number?
Yes. Your whole team works the same number from one inbox, and every conversation has an owner.
What is the difference between a Cloud API number and a device number?
A Cloud API number sends approved templates and suits campaigns and integrations. A device number is linked by scanning a QR code from your phone and suits day-to-day replies from the team.
Ready to run WhatsApp with your team?
Create an account and connect your number today, or request a quote and we will be in touch.