Inbox
Every conversation in one place
- Conversations from all your numbers in one inbox, sorted by status and owner.
- Internal notes and customer details stay with the conversation whoever handles it.
- Canned replies for routine questions in one tap.
Features
Everything your team needs to run WhatsApp
From the first message to the monthly report: a shared inbox, a team with clear roles, campaigns and automation, and integrations with your systems.
Team
A whole team on one number
- Viewer, agent and supervisor roles decide who sees, who replies and who manages numbers.
- Assign conversations to agents and hand any conversation to a colleague with its full context.
- Supervisors see the whole team's work and step in when needed.
Campaigns and automation
Reach customers in an organised way
- Create templates, submit them for approval and follow their status in one place.
- Send campaigns to your customer lists with approved templates and follow each campaign's results.
- Automated flows for welcome messages, follow-ups and common enquiries.
Integrations
WhatsApp connected to your systems
- Send messages and templates from your CRM or online store.
- Receive messages and events in your systems through webhooks as they arrive.
- An access key per application with defined permissions, and complete developer documentation.
Reports
Know how your team is doing
How conversations, agents and campaigns performed over any period you choose, in reports that are ready to review.
